Coverage, fairness, on-call and handover, written for the people who run a 24/7 floor and the analysts who work it.
Hospitals named the nurse rostering problem decades ago, and SOCs face the same problem today.
The real staffing math for running a SOC 24/7, for growing MSSPs and teams about to go round the clock.
Bring the rotation you run today. We'll build it in SOC Rotate and walk through where coverage and fairness land.