SOC Rotate v1: auto-generated rotations, coverage enforcement, fairness tracking, leave and swap workflows, shift handover notes, multi-timezone support, and MSSP tooling.
NEWAuto rotation generator: day, evening, night, and weekend shift templates across any team size.
NEWConstraint-based solver: minimum headcount, rest period enforcement, and tier-based coverage rules.
NEWCoverage radar: real-time gap detection with fix suggestions before publish.
NEWFairness ledger: unsociable-hours tracking per analyst across rolling 90-day windows.
NEWLeave requests with coverage preview: managers see staffing impact before approving.
NEWTwo-stage shift swaps: peer accepts, manager approves, coverage and fairness checked at every step.
NEWShift handover notes: structured incident context passed between outgoing and incoming shifts.
NEWOn-call / escalation layer: define primary and escalation contacts per tier.
NEWMulti-timezone rotation support: per-analyst timezone assignment with DST clash warnings.
NEWMulti-region public holiday calendars: 40+ regions built in.
NEWAudit trail: every schedule change, leave decision, and swap approval logged with actor and timestamp.
NEWSchedule export: print-ready PDF and analyst-by-day CSV matrix.
NEWSSO / SAML: Okta and Azure AD support for MSSP plan.
NEWClient-facing staffing reports: PDF report generator for MSSP customers.
NEWMSSP multi-tenant workspace: per-client shift models, calendars, and analyst pools with full data isolation.
NEWRBAC across tenant roles: analysts see only their tenant, managers see all, with consolidated billing.
NEWClient-facing staffing reports: PDF report generator for MSSP customers showing coverage and analyst allocation.
NEWMulti-region public holiday calendars: 40+ regions built in, applied per tenant or per analyst.
NEWMulti-timezone rotation support: per-analyst timezone assignment with DST clash warnings on swaps.
NEWCalendar integrations: two-way sync of shifts and PTO with Microsoft 365 and Google Workspace.
NEWSIEM on-call push: publish the live rotation as an on-call schedule to Splunk, Sentinel, Chronicle, and QRadar.
NEWIncident tool integration: live on-call directory for PagerDuty, Opsgenie, and Splunk On-Call.
NEWHR and payroll integration: PTO sync and shift-allowance export for BambooHR, Workday, and ADP.
NEWWebhooks and REST API: build your own integrations against coverage, fairness, audit, and schedule endpoints.
IMPRe-solve preserves manual overrides by default, with full override log visible in the solver.
IMPFairness ledger CSV export includes analyst name, month, and hour-breakdown columns.