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SOC Rotate vs Humanity

TCP Software scheduling for education, government, healthcare and retail: demand-driven schedules, skill and certification rules, audit logs.

Humanity Schedule, from TCP Software, is scheduling for education, government, public safety, healthcare and retail. It builds demand-driven schedules by location, department, position and skill, checks licence and certification requirements and minimum and maximum hours, and keeps event logs for audit. Clocking and leave accruals come with Humanity Time, a separate product. For a SOC it does not state seniority tiers in coverage, a fairness record, on-call, shift handover or client SLA reporting. SOC Rotate has those, but no time clock or demand forecasting.

At a glance · 21 rows
  • SOC Rotate has17/21
  • Humanity has6/21
  • Not stated by Humanity8/21
Where Humanity is ahead
  • Time clock and attendance
  • Demand forecasting from historical volume
Every row, with notes
SOC Rotate
Humanity
Fit
Built for, or marketed to, security operations centres
YesEvery feature came from a SOC floor; tiers, coverage and handover assume one.
NoEducation, government, public safety, healthcare and retail.
Building the rotation
Rotation generated from a repeating pattern
YesWatch bands, staggered across the crew, extended nightly.
Not statedNot stated
Rules-based solver (demand + rules, solved per window)
YesRule mode: demand by tier, role or qualification; rest, pairing, shaping, balance.
PartlyDemand Scheduler matches available, qualified staff to forecast demand.
Working-time law presets (UK, EU, US, Australia)
YesPer office, the floor under every roster; override is a recorded decision.
PartlyLabour laws, union agreements and min/max hours; presets not stated.
Rest check on every leave approval and swap
YesSwaps arrive with the rest check done; cover is ranked with rest risk shown.
Not statedNot stated
Coverage
Minimum staffing per shift
Yes
YesThe right number of people on every shift.
Seniority tiers (T1 / T2 / T3) inside the coverage rule
Yes"Two T2 and one T1 on nights", enforced.
Not statedNot stated
Skills or qualifications inside the coverage rule
YesNamed qualifications with expiry, used in rule-mode demand.
YesSkills, licence and certification requirements.
Client SLA target and a coverage report the client can open
YesPer client; a report link with no login.
No
Follow-the-sun chain across offices, with hand-off gaps shown
YesGaps before you save; nightly sweep alerts both ends.
PartlyMultiple locations and departments; no chain or hand-off.
People
Fairness ledger for nights, weekends and holidays
YesWeighted, per analyst, rolling 30 to 365 days, every total comes apart.
Not statedNot stated
Leave with the shifts it empties and who could cover
YesPlus an allowance per type per year, granted or accrued monthly, counted in calendar or working days, with carry-over and a balance on every request.
PartlyTime-off requests; accruals in Humanity Time.
Shift swaps and an open board
YesTo a colleague or an open board; manager approval; rest checked.
YesShift trades and open shifts with approval.
Structured handover with acknowledgement
YesBuilt-in fields or your own form; only the shift taking over can mark it read.
Not statedNot stated
On-call schedules checked against the shift rotation
YesRoles and rotations — weekly, daily, hourly, monthly, repeating patterns — checked against leave, nights and rest; gaps reported; cover and swaps approved.
Not statedNot stated
Platform
Audit trail of every schedule, leave, swap and settings change
YesSearchable and exportable.
YesEvent logs of schedule actions and consent.
Time clock and attendance
No
YesWith Humanity Time, a separate product.
Demand forecasting from historical volume
No
Yes
Microsoft Teams and Outlook integration
NoNotifications in-app, by email or Slack webhook. No Teams app.
Not statedNot stated
Single sign-on
NoNot yet. Email and password today.
Not statedNot stated
Published pricing
YesPer seat per month, one plan, 10-seat minimum. See pricing.
NoNot on its product pages.

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The case for them

Choose Humanity when

  • You schedule a public-sector or education workforce, where union agreements and certifications drive the rules.
  • You want demand forecasting and clocking from the same vendor.
  • Schedule audit logs for labour-law reporting are the priority.
For a SOC

Where Humanity stops

  • Coverage by position and skill, but not a seniority tier mix per shift.
  • No stated fairness record for nights, weekends and holidays, and no stated on-call layer.
  • No stated shift handover, client SLA reporting or follow-the-sun chain across offices.
FAQ

SOC Rotate vs Humanity: common questions.

Something about Humanity this page gets wrong? Tell us and we will fix the row.

Can Humanity schedule by skill and certification?
Yes: skills, licence and certification requirements. What it does not state is a seniority tier mix per shift, which is how SOC coverage is usually written. SOC Rotate enforces both.
Does Humanity track fairness for nights and weekends?
Not stated. SOC Rotate keeps a weighted fairness ledger per analyst for nights, weekends and holidays.
Which one keeps an audit trail?
Both. Humanity keeps event logs of schedule actions; SOC Rotate records every change to the team, schedule, leave, swaps, handover and settings.
Is Humanity's pricing published?
Not on its product pages. SOC Rotate publishes a per-seat price.
Moving from Humanity?

See it on your own rotation, not a demo tenant.

Bring the rotation you run in Humanity today. We'll build it in SOC Rotate, walk through where coverage and fairness land, and tell you plainly if Humanity is the better fit for your floor.

Book a demo →
  • RotationA month of 24/7 coverage in one action.
  • CoverageEvery gap flagged before it reaches a client.
  • ComplianceEvery change logged, every override on record.