Multi-client rotations, SLA-enforced coverage, fairness your analysts can see, and handover notes that keep nothing between shifts. No generic scheduling tool has these because no generic scheduling tool was built for this.
Last updated: June 2026Define your shift model per client account: hours, minimum staffing, tier requirements, rest windows, fairness target. The solver generates a valid rotation across all your teams in under a second and surfaces every constraint it had to relax - before you publish.
Every shift carries a minimum-coverage rule. The radar surfaces drops in real time: when leave is requested, when a swap is proposed, when an analyst is added or removed. No more discovering Wednesday-night was a solo shift the week after.
When an analyst requests leave, the manager sees exactly which shifts are affected, how coverage drops, and which colleagues are eligible to backfill. The rebalance plan is one click away.
Analyst proposes a swap from their schedule. Eligible colleagues are pre-filtered (coverage, rest, tier). The chosen colleague accepts, manager gets a single approval with fairness and coverage delta visible.
Every shift carries a configurable weight. The ledger maintains running totals per analyst over rolling windows. The next rotation gives weekends and nights to whoever is most owed. No more "the same people always get Christmas."
| Analyst | Role | NGT | EVE | WKD | Unsoc. h | Drift (avg 15.6h) |
|---|
| K. Patel | L3 | 4 | 6 | 3 | 18.2h | +1.1h |
| R. Bauer | L1 | 3 | 5 | 3 | 16.6h | +0.6h |
| M. Chen | L2 | 2 | 5 | 2 | 15.2h | +0.2h |
| J. Lindqvist | L2 | 2 | 4 | 2 | 14.8h | −0.2h |
| A. Okafor | L2 | 2 | 4 | 2 | 14.6h | −0.4h |
| S. Reyes | L1 | 2 | 3 | 2 | 14.4h | −0.6h |
Built for MSSPs running rotations for multiple client SOCs. Each tenant has its own shift model, calendars, analysts, and audit trail; managers can jump between tenants without losing context.
Before clocking off, the outgoing analyst logs open incidents, active threat hunts, and any escalation context the next shift needs. The incoming analyst sees it the moment they log in, structured, searchable, and linked to the relevant shift record.
Tell us how your SOC is structured. We'll build a compliant rotation live, walk through coverage and fairness, and answer the SOC-specific questions your IT generalist tool doesn't.